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News -
We want to hear what's good, or not so good, about children's and young people's services in Medway and Kent. -
Report -
Read Healthwatch England's latest research to find out if people with dementia are getting the support they need. -
Report -
Children and young people from across Medway have been sharing their stories with us about their experiences of health and social care services. -
News -
Everyone's experience of local care should be heard, but that can be hard for people who don't always have the chance to talk up. That's why we joined other organisations at One Voice's event in Medway. -
News -
We want to hear your thoughts on Care Homes in Medway while we visit 24 care homes across Medway. -
News -
Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country. -
Advice and Information -
It can be tough at any time to lose someone, but particularly hard during a pandemic when you can feel more alone than usual.
Take a look at our article on the organisations and groups that can support you if you’re grieving.
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Report -
How do we make our decisions?
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In April we published a report detailing the feedback we heard from five women and two men who had experience of living on the streets of Medway. They told us about the challenges they faced to get access to healthcare. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
News -
Today, the health and care regulator, the Care Quality Commission, published their annual review of NHS and social care support. Read our response. -
News -
We need to hear about your experience of Children's services in Medway. Your story will help us to improve it for you, and people like you. -
Report -
In Medway, Wellbeing Navigators supports hundreds of people to get the support that they need. They are commissioned by Medway Council. We were asked to gather feedback from people about their feelings about the service. -
Report -
Every year hundreds of Medway residents receive support from the reablement service which helps them to regain skills and confidence after they have been ill. They are commissioned by Medway Council who asked us to gather feedback from people. -
Advice and Information -
In this helpful article we have compiled a list of wellbeing and mental health support services for children and young people. If you are struggling, looking for support or just wanting to find what is available in your local area for health and wellbeing support, you're in the right place! -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
Find out what Healthwatch has done to better understand people's experiences of social care services and what can be done to help people plan better for their future care needs. -
News -
We want to hear how the Coronavirus is affecting you and your family. Tell us your story, no matter how small, and we can use it to identify any gaps in services -
News -
Your community needs you – NHS call for volunteer army -
Advice and Information -
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed. -
News -
Many of Medway’s health & social care services are still operating albeit in a slightly different way. -
Advice and Information -
If you, or someone in your family has a long term health condition, it can be tricky to know what to do. We are here to help. -
News -
A new 24 hour Helpline has been launched to support people who need urgent help with their mental health in Medway -
News -
Everyone has been thinking about how they can help during the Corona epidemic. Here is a snapshot of what the Healthwatch Medway team has been doing. -
Advice and Information -
We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus. -
News -
New Urgent Dental Care Centres are being opened to provide emergency dental treatment during the Coronavirus pandemic. -
News -
Many people might normally be caring (albeit informally) for a neighbour or family member. For example, they may usually collect a prescription or do the shopping for someone. They may cook a hot meal for someone regularly. -
News -
It’s really important that we hear how people are coping right now. We can ensure that your feedback can inform emergency planning and help organisations to plan how to get back to 'normal'. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
News -
Since early April, we have been listening to people's stories about lockdown. We wanted to understand how they have been coping. -
News -
Share your story to help Medway's services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19. -
Advice and Information -
Self-isolation, social distancing and shielding are all new terms that have become part of our daily language. But what do they really mean and what applies to you? -
Advice and Information -
The NHS complaints process was paused during the Coronavirus pandemic, but from today NHS England has advised NHS hospitals and services that unless there are exceptional circumstances, their complaints processes must restart. -
News -
Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in May, -
Advice and Information -
Scientists all over the world are racing to develop a vaccine for the coronavirus pandemic. The virus causing this disease is called SARS Cov2. A total of 26 candidates are currently in the clinical evaluation stage of development, according to WHO. -
Advice and Information -
In settings where face coverings are required in England, there are some circumstances where people may not be able to wear a face covering. -
News -
For the first time since March, visitors are once again allowed onto some wards at Medway Maritime Hospital. -
News -
With so many more hospital appointments being held online, Medway Maritime Hospital are looking to bring together a group of patients to help design and improve their digital services. -
Advice and Information -
With testing hitting the headlines in recent days, and increasing numbers of people trying to get a Covid test, it can be confusing to know when you should, or shouldn’t seek a Covid test. -
Advice and Information -
Influenza, or flu, is a viral infection that can cause an unpleasant respiratory illness with symptoms such as fever, exhaustion, and cough. Luckily after a few days in bed most people recover. -
News -
During Covid, we have heard about the challenges people had getting their prescriptions, particularly in the early days of lockdown. We have shared that feedback directly with the Local Pharmacy Committee and now we want to hear from pharmacists too. -
Report -
During Covid, we've heard from hundreds of people about how they have been coping. Many people have talked to us about the difficulties they've had to see their GP with many surgeries offering telephone or online appointments. -
Report -
Ever since March, we have been gathering feedback from Medway residents about how they have been coping. -
News -
Visiting to Will Adams, Jade & Wakeley wards has today been suspended at Medway Hospital. -
News -
Would you like to get involved in the discussion with leaders from health and care in Medway & Swale? -
News -
Earlier this week we shared details about an event organised by Medway Maritime Hospital about infection control. We've just heard it has had to be cancelled. -
Advice and Information -
We've all heard tales about the flu jab that might make us think twice about getting the vaccine. Read on to learn what's real and what's just not true. -
Report -
Every month, we share with you the stories that we're hearing from people in Medway about how they are coping -
Report -
Throughout the pandemic, we have been talking to Care Homes across Medway to understand how they are coping. -
News -
We have today published a joint report with Healthwatch Medway detailing feedback from 101 pharmacies across Kent and Medway. The report details what it has been like during COVID-19 and what lessons have been learnt.