1. News -

    Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country.
  2. Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.
  3. News -

    We recently visited 24 Care Homes across Medway talking to residents and families about their experience.
  4. Report -

    According the NHS guidance, every Care Home in England should now have a dedicated GP surgery assigned to it.
  5. Report -

    Throughout the pandemic, we have been talking to Care Homes across Medway to understand how they are coping.
  6. News -

    In the second of our interviews to mark International Women's Day, we chat to Jackie Brown who is Assistant Director of Adult Social Care in Medway.
  7. News -

    From this week, some visitors are being allowed into Care Homes. But what are the rules and regulations and will you actually be able to hug your loved ones just yet?
  8. News -

    Back in November, we published a report detailing feedback from 53 Medway organisations about how they had coped during the first Coronavirus wave. Last week we returned to the Health & Scrutiny Committee to update Councillors on our progress.
  9. Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.
  10. Report -

    Having concluded our visits to 15 Care Homes across Kent & Medway talking to residents, their families and staff about the Enhanced Health in Care Home programme we have now completed our stakeholder facing report and have now shared our findings with Aging Well.
  11. News -

    We've set up a new freephone Helpline so do contact us with all your experiences
  12. Advice and Information -

    The NHS complaints process was paused during the Coronavirus pandemic, but from today NHS England has advised NHS hospitals and services that unless there are exceptional circumstances, their complaints processes must restart.
  13. Advice and Information -

    Let us know your feedback for health and social care services, either as a Kent or Medway resident.