1. News -

    In the 70th much celebrated year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.
  2. News -

    You may already have heard about some potential changes to health services in East Kent. Believe it or not, it could affect you too.
  3. News -

    On February 14th, the Joint Committee of all 8 Clincial Commissioning Groups will meet in public to make a final decision about stroke services.

  4. News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception. It was an opportunity to raise the real life concerns of Medway residents with MPs.
  5. News -

    For many months now, stroke services across Kent & Medway have been reviewed. The decision has now been made.
  6. News -

    We want to hear what's good, or not so good, about children's and young people's services in Medway and Kent.
  7. News -

    THIS SURVEY HAS NOW CLOSED

    Medway Council, in partnership with Medway Clinical Commissioning Group, will be putting the current contract out for tender and would like your opinion on what works and what requires improvement.
  8. News -

    Your voice is important to make sure care in Medway is the best it can be. But, if you don't know where it is going or how it can make a difference it can put you off. So here is how we do it with Medway Maritime Hospital
  9. News -

    You’ve probably heard about the NHS Long Term Plan in the news. The Long Term Plan is a national vision for our health services over the next 10 years.
  10. Report -


    Children and young people from across Medway have been sharing their stories with us about their experiences of health and social care services.
  11. News -

    Was it a good experience? Could it be improved? Your story could make the service better for you in the future.
  12. News -

    Currently in Kent & Medway, we have eight Clinical Commissioning Groups who are responsible for commissioning our health services. From April 1st 2020, GPs have voted for all the CCGs to merge into one single Clinical Commissioning Group (CCG).
  13. News -

    If you, a close friend or a family member you care for has recently used outpatient services at Medway Hospital let them know your thoughts.
  14. News -

    Stroke patients and their families were invited to Maidstone Hospital this week to chat with hospital staff about what the new may look like in the future across Medway & Kent.
  15. News -

    Last summer the NHS Commissioners in Kent, Medway and Sussex announced that South East Coast Ambulance Service (SECAmb) had been awarded a five-year contract to provide the new NHS 111 and Clinical Assessment Service commencing April 2020.
  16. News -

    Last night we were part of the Health Overview Scrutiny Committee which discussed plans to temporarily move stroke services from Medway Maritime Hospital to Kent.
  17. News -

    The Care Quality Commission has announced today that three GP surgeries in Medway, which were run by DMC Healthwatch, are suspended following an inspection last week.
  18. News -

    A decision has finally been made in the long running review of stroke services across Kent & Medway.
  19. News -

    When people in Medway, Kent & Sussex call NHS 111 they will now find more experienced clinicians on hand to answer their queries than ever before.
  20. Report -

    This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.
  21. Report -

    During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.
  22. News -

    Would you be willing to share your experience?
  23. News -

    We always want to help improve wheelchair services and make sure they work well for everyone who uses them.
  24. News -

    Plans have been published to move inpatient mental health beds from Medway to a new, purpose built facility in Maidstone. Now is the time to share your thoughts on the proposals.
  25. News -

    Now is the chance to share your thoughts about these services. Your feedback will help to shape the future of these services.
  26. News -

    Maybe you could help us make it happen?
  27. News -

    If you need help to attend an NHS appointment, you may have used the Non Emergency Patient Transport Service to help you get there. This is a free transport service that is available to some, but not all, patients based on their eligibility.
  28. News -

    The NHS is asking for your thoughts about the future of vascular services in Kent & Medway.
  29. Report -

    One of our statutory responsibilities is to act as a critical friend on public consultations. Our role is to ensure people have been involved and listened to as part of any public consultation.
  30. News -

    Your experience could help improve early detection of lung cancer.
  31. News -

    The Public Health team at Medway Council are asking people who live in Medway about their wellbeing in order to help them to improve local services.
  32. News -

    We've set up a new freephone Helpline so do contact us with all your experiences
  33. News -

    Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country.
  34. Advice and Information -

    The NHS complaints process was paused during the Coronavirus pandemic, but from today NHS England has advised NHS hospitals and services that unless there are exceptional circumstances, their complaints processes must restart.
  35. Advice and Information -

    Let us know your feedback for health and social care services, either as a Kent or Medway resident.