1. Medway Voluntary Action: How to find local support services

    Advice and Information -

    Find out information on local services and what is available to you through this free information and signposting hub.

  2. Children and young people give her their feedback

    Report -


    Children and young people from across Medway have been sharing their stories with us about their experiences of health and social care services.

  3. Getting NHS Dental care

    Advice and Information -

    What is available on the NHS? What do you have to pay for? How much is it going to cost? These are some of the questions you have asked that we can answer.

  4. All your dentist questions answered

    News -

    Lots of people contact us asking questions about dentists.

    We hear from people who are struggling to get an NHS dentist or who are confused about the charging system. We also hear from lots of people who need emergency dental care.

  5. New Emergency Dental Care now available

    News -

    New Urgent Dental Care Centres are being opened to provide emergency dental treatment during the Coronavirus pandemic.

  6. Do you use translation or interpreter services when you go to an NHS appointment?

    News -

    The NHS wants to hear about your experience of using translation or interpreter services when you visit the dentist, pharmacy or optician.

  7. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    We’ve heard from hundreds of people since the pandemic started with questions about how to get a dentist appointment or emergency dental care. Here are some of the answers.

  8. Brushing our teeth – what’s it all about?

    Advice and Information -

    It’s all about stopping plaque and tartar build up on our teeth.

  9. Twin crisis of access and affordability calls for radical rethink of NHS dentistry

    News -

    Healthwatch England warns dental crisis shows no signs of slowing, with four in five people, 80%, struggling to access timely care during the last lockdown.

  10. Are you struggling to get an NHS dentist?

    News -

    You are not alone! More people than ever before have been in touch this month to share their story about finding an NHS dentist and ask for information.

  11. Do you find it easy to get a dentist appointment?

    News -

    That's the question we are asking people across Medway this month.

  12. NHS dentistry: We're calling for the Government to invest

    News -

    We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  13. £6.8million to help tackle the lack of dentist appointments

    News -

    The NHS has today announced emergency funding to help create hundreds of new dentist appointments.

  14. Covid has exacerbated the health inequalities that already existed for people trying to access a dentist in Medway

    Report -

    Nearly 100 people from Medway have talked to us about how easy (or not) it has been to get an appointment with an NHS dentist.

  15. How does the NHS dental system really work?

    Advice and Information -

    We get more calls about dentistry than anything else. The dental system is complicated so we've chatted to Tim Hogan, a dentist himself and Chair of the Kent & Medway Local Dental Committee to understand more.

  16. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows half of adults in the South East find dental charges unfair amid escalating costs of living. 45% of people in the South East told us they struggle to get an NHS dental appointment.

  17. NHS acts on your feedback to improve dental care

    News -

    Hundreds of you have been in touch to tell us your story about NHS dentists. We've been raising your concerns and now the NHS are making changes.

  18. What people have told us about dentistry

    Report -

    This report summarises the feedback received from people via Healthwatch Kent, Healthwatch Medway and Kent and Medway Voice about their experiences of primary care dentistry from November 2022 to April 2023. This includes 34 separate pieces of feedback.

  19. Our impact in dentistry

    News -

    In June we released out Annual report, which you can download at the bottom of this page. It shows the various ways Healthwatch continues its efforts to ensure the public experience is heard.

  20. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  21. We hope you like our new look!

    News -

    We've set up a new freephone Helpline so do contact us with all your experiences

  22. We take your views to Parliament

    News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception. It was an opportunity to raise the real life concerns of Medway residents with MPs.

  23. Annual Report January/March 2021

    Report -

    Welcome to our annual report for January 2020 to March 2021

  24. Tell us what you think we shoud be focusing on

    News -

    Today we are in Rochester chatting to Medway residents about that they think we should be focusing our efforts on next year.

    Come and see us and tell us your thoughts.

  25. Giving thanks to our volunteers

    News -

    Although we can't see our volunteers face to face this week, that doesn't stop us from thanking our Volunteers this Volunteers Week.

  26. Healthwatch Medway Annual Report 2019/20

    Report -

    Our annual report is now published for you all to read, so if you want to know a bit more about what we do and what we have achieved, take a look.

  27. What difference have we made this year?

    Report -

    We're proud of what we have achieved this year! Our volunteers have worked hard to ensure your experiences are heard by the right people and changes can be made as a result.

  28. What have we achieved this year?

    Report -

    Over 17,000 people came to us us last year to seek information or to share their story with us.

    Read about what we did with your stories and how we helped people.

  29. Celebrating excellence at the Healthwatch Recognition Awards

    News -

    32 people and organisations were winners last night at the prestigious Healthwatch Recognition Awards last night.

  30. Public consultation on Health Based Places of Safety

    News -

    In February 2023, Kent and Medway ICB and Kent and Medway NHS and Social Care Partnership Trust (KMPT) launched a public consultation on Health Based Places of Safety. These are the facilities KMPT provides for adults needing emergency care and assessment under Section 136 of the Mental Health Act.

  31. Our policies on information governance

    Report -

    Find out more about how we collect, process and store data.