News and reports | Healthwatch Medway

Possible new mental health service in Medway

Listening to people's thoughts about a new Mental Health Assessment & Counselling service for Medway

Conversations are taking place about a possible new mental health and counselling service in Medway, The proposal would see a new service in place within Medway Hospital to support people who arrive with mental health issues.

30 September 2022

helping people to look after themselves again

Listening to feedback about the Reablement service in Medway

Every year hundreds of Medway residents receive support from the reablement service which helps them to regain skills and confidence after they have been ill. They are commissioned by Medway Council who asked us to gather feedback from people.

listening ears

Listening to feedback about the Wellbeing Navigation service in Medway

In Medway, Wellbeing Navigators supports hundreds of people to get the support that they need. They are commissioned by Medway Council. We were asked to gather feedback from people about their feelings about the service.

Healthwatch Medway annual report

What have we achieved this year?

Over 17,000 people came to us us last year to seek information or to share their story with us. Read about what we did with your stories and how we helped people.

what did you tell us in January?

What did you tell us in January?

Over 2,500 of you came to us in January to share your experience of using health and social care services or to seek information.

can you see an NHS dentist?

Covid has exacerbated the health inequalities that already existed for people trying to access a dentist in Medway

Nearly 100 people from Medway have talked to us about how easy (or not) it has been to get an appointment with an NHS dentist.

Steering Group minutes

How do we make our decisions?

read our scrutiny of the Ruby Ward consultation

Read our scrutiny of the public consultation on Ruby Ward

One of our statutory responsibilities is to act as a critical friend on public consultations. Our role is to ensure people have been involved and listened to as part of any public consultation.

2 February 2022

How does asthma affect your daily life?

How does Asthma impact your daily life?

One in 12 people have asthma. That means that thousands of people in Medway are dealing with the effects of asthma every day. We heard from some Medway residents about their story.

13 September 2021

homelessness in Medway

What's happened since we published our report on homelessness in Medway

In April we published a report detailing the feedback we heard from five women and two men who had experience of living on the streets of Medway. They told us about the challenges they faced to get access to healthcare.

Pharmacy & Covid

Learning lessons from Covid in our pharmacies

Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.

Healthwatch Medway annual report

What difference have we made this year?

We're proud of what we have achieved this year! Our volunteers have worked hard to ensure your experiences are heard by the right people and changes can be made as a result.