Healthwatch Medway | Your spotlight on health and social care services

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Our Impact

Throughout January 2019 and March 2019, 81 people shared their health and social care story with us. To find out what we've achieved during this time and what we are planning for next year, check out our annual report below.

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Your story has the power to make a difference.

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.

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We are the independent champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

Hospital

A better 111 service for Kent, Medway and Sussex

Last summer the NHS Commissioners in Kent, Medway and Sussex announced that South East Coast Ambulance Service (SECAmb) had been awarded a five-year contract to provide the new NHS 111 and Clinical Assessment Service...

14 February 2020

You can make a difference. Get in touch and share your story and help us improve your local services.

Healthwatch Medway

Latest reports and publications

Mental health

Driving improvements to community mental health

13 February 2020

Recently we have revisited the Community Mental Health clinics to see...

young people

Children and young people give her their feedback

Children and young people from across Medway have been sharing...

Advice and information

Dentist talking with their patient sitting in the chair

Getting NHS Dental care

What is available on the NHS? What do you have to pay for? How much is it going to cost? These are some of the questions you have asked that we can answer.

A stack of used tissues on a bedside table, next to a hot cuppa and some folded up glasses.

What you need to know about the flu

This article will help you spot facts from fiction about the virus, what symptoms to look out for and how to prevent spreading it around.

21 November 2019

A woman standing in the main reception at hospital.

Looking after someone? Know your rights

Across the UK there are seven million unpaid carers supporting a friend of family member. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.

20 November 2019

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