In May 2019, we proactively sought feedback from people who are using community equipment across Medway. This service is currently provided by the Medway Integrated Community Equipment service or MICEs.
Key findings in our report
We heard a range of feedback including:
- Challenges to get the right equipment at the right time
- Deliveries being cancelled or changed with no notice
Everything we heard is detailed in our report below. Do continue to share your experiences of the community equipment service with us.