Listening to feedback about the Wellbeing Navigation service in Medway

In Medway, Wellbeing Navigators supports hundreds of people to get the support that they need. They are commissioned by Medway Council. We were asked to gather feedback from people about their feelings about the service.
listening ears

The feedback we gathered from people who have benefited from the Wellbeing Navigation service as well as those who have not yet used it, has helped to inform the Council's decisions about the future of the service.

We spoke to 308 people and listened to their thoughts including people who have used the service as well as professionals who work in Medway.

We shared all the feedback directly with Medway Council.


You can read the report here.

Healthwatch Medway report - listening to feedback about the Wellbeing Navigation service

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information