Ofsted have just published a report which tells us that more work needs to be done to improve the service, but it does recognise that some improvements have been made.
The report talks about the lack of short breaks and the difficulties families face to get a personal advisor.
Did this happen to you? Tell us about it.
Are you waiting too long?
The Oftsed report criticises the length of time people are waiting to access Children's services despite being told that they are eligible for support.
Have you had the same social worker for a while?
The report recognises that progress has been made, with social workers now being able to work with the same children for longer. Is this the case for you? Has it made a difference for you and your family?
Ofsted praised the positivity of social workers in Medway, but said that recruiting enough trained staff remained an issue.
The report clearly outlines three key areas that Ofsted expect to see progress in:
Better understanding of the support needed for children who are at risk of harm and experiencing long-term neglect.
Better management and planning for children who are placed outside of Medway, as well as children who go missing and are at risk of exploitation.
Better access to emotional health and well-being services for older children in care and care leavers.
You can read the full report here