What are Rainham residents concerns?

We spoke with 40 Rainham residents to understand how where they live affects their health and wellbeing. This is part of our Building Blocks of Life series exploring the wider factors that shape people’s daily lives. Residents shared what they love about their area, the challenges they face, and the changes they’d like to see. Their voices will help health and care services, as well as local partners, make improvements across Medway. This webpage summarises what we heard.

What the data shows

Residents told us that Rainham has many strengths: local amenities, strong community spirit, transport links, green spaces and a sense of quiet featured heavily. Overall, 82% said living in Rainham has a positive impact on them.

However, people also highlighted significant pressures, with 85% reporting a negative impact from issues such as access to health services, anti‑social behaviour, traffic, parking, building works and a decline in amenities. Residents also reflected on what health and wellbeing mean to them – most commonly mentioning health services (48%), physical health (25%) and mental health (15%).

When asked what would help, people wanted better access to health services (23%), more affordable ways to stay healthy (20%), improved amenities, and stronger transport links.

What’s Working Well: Rainham’s Quiet Strengths

Many residents feel that Rainham offers a good quality of life. Local amenities were the most celebrated feature (35%), followed closely by community (33%) and convenience (30%). People also valued green spaces (23%) and transport links (20%). For many, these elements directly boosted their wellbeing—23% said their area strengthened their social life, 18% said it supported their mental health, and several people described feeling safe, calm and connected.
“I feel a part of the community.”
“It’s a subtle quality of life thing – the way your surroundings nurture you.”

Why this matters

Positive local environments help people stay active, connected and mentally well. Feeling safe, having places to go, and being able to get what you need locally all contribute to healthier, happier communities.

⚠️ Rainham’s Pressures and Pain Points

Residents also raised clear concerns. Issues with health services were the most common negative theme (33%), including difficulties accessing GPs and the closure of local pharmacies. Anti‑social behaviour was also mentioned by 33%, with some residents reporting serious intimidation. Other frequent frustrations included a lack of amenities (30%), parking challenges (30%), heavy traffic (28%), ongoing building developments with limited infrastructure (18%), and environmental neglect (10%).

In practice, these issues caused inconvenience (43%), emotional strain (13%), social disconnect (10%), and anxiety (8%).
“The GP is a nightmare – getting an appointment is difficult.”
“It makes me feel very frustrated sometimes.”

Why this matters

Stress, poor access to services, and feeling unsafe can take a real toll on health. When local infrastructure doesn’t meet community needs, it can limit mobility, increase isolation, reduce opportunities to stay active, and negatively affect mental wellbeing.

🌱 What Residents Want to See Changed

People were clear about what would help them live healthier lives. The most common request was for better health services (40%), such as more GP appointments, additional pharmacies and accessible wellness clinics. Residents also called for:

  • More community spaces and clubs (18%)
  • Increased local entertainment and events (15%)
  • A greater variety of amenities (15%)
  • Affordable access to activities and facilities (15%)
  • Better upkeep of the area (13%)
  • Improved public transport (13%)
  • Education and awareness on topics from deaf inclusion to healthy eating (10%)


    “There should be more walking groups and sign language groups.”
    “Cheaper access to council‑run facilities would make a big difference.”

Why this matters

When communities have the right spaces, services and opportunities, people are more able to stay active, socially connected and in good health. Making these changes supports everyone—from young families to older residents—to thrive.

Download the full report here

In summary

Rainham is a place with real strengths, from its community spirit to its green spaces, but residents face challenges that affect their daily lives. Their feedback highlights clear opportunities to improve local services, safety, affordability and infrastructure.

You can explore the full findings, insights and recommendations by downloading the full report below.

How people feel about living in Medway - Rainham, August 2025

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