In January we had the pleasure of chatting with 40 people from the Medway Deaf Club. This report details everything that they told us and makes a number of recommendations
The Deaf community took the time to tell us their experiences which included:
- challenges to get interpreters for NHS appointments
- difficulties communicating about appointments due to lack of email and text options
- concerns and anxieties about interpreters not turning up or not being available when they wake up from surgery
- reliance on family members to act as interpreters in emergency situations
You can read everything they told us in our report below.
Thanks to everyone who has shared their story with us. If you, or a member of your family, is Deaf do get in touch and tell us what it is like for you? Do the experiences detailed in our report strike a cord with you too?