News and reports

NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

Your story could really help to improve the experience for other people in Kent & Medway.

In April we published a report detailing the feedback we heard from five women and two men who had experience of living on the streets of Medway. They told us about the challenges they faced to get access to healthcare.

We always want to help improve wheelchair services and make sure they work well for everyone who uses them.

Medway Maritime Hospital are looking for people to help them develop a patient experience strategy. Could you join one of their sessions to help shape the conversation?

Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.

Would you be willing to share your experience?

We're proud of what we have achieved this year! Our volunteers have worked hard to ensure your experiences are heard by the right people and changes can be made as a result.

Healthwatch England has published a new report exploring people's experiences of digital and remote healthcare. They have set out five principles for post-COVID19 care to ensure no one is left behind.

Healthwatch England has joined forces with Traverse to explore vaccination confidence among people from African, Bangladeshi, Caribbean and Pakistani backgrounds living in the UK.

NHS Digital have recently announced plans to allow an NHS system to extract patient data from doctors’ surgeries in England. The new data-sharing system was due to start in July but has now been pushed back to 1 September.

We're lucky enough to hear from Carers every week so we know just how brilliant they are and how vital it is that they get the support they need. Today marks the start of Carer's Week, and to celebrate we chatted to Tracey who is a Carer in Medway.