News and reports

Ever since March, we have been gathering feedback from Medway residents about how they have been coping.

During Covid, we've heard from hundreds of people about how they have been coping. Many people have talked to us about the difficulties they've had to see their GP with many surgeries offering telephone or online appointments.

Our annual report is now published for you all to read, so if you want to know a bit more about what we do and what we have achieved, take a look.

This week is Deaf Awareness Week. To celebrate we are publishing the feedback we heard from the Deaf community in Medway.

Recently we have revisited the Community Mental Health clinics to see what changes have been made since our first reports.

Children and young people from across Medway have been sharing their stories with us about their experiences of health and social care services.

In May 2019, we spoke to 38 people in the antenatal unit about their
experience.

Read Healthwatch England's latest research to find out if people with dementia are getting the support they need.

Welcome to our annual report for January 2020 to March 2021

We proactively gathered feedback about peoples' experience of using the community equipment service in Medway.

We've recently spent time listening to the experiences of young carers in Medway.
This report shares the feedback that they told us.

We hear from people all over Medway about community mental health services. Although some of it is positive, the majority are negative stories from people and their Carers. Take a look to see what people have told us about their experiences.